superhokiLegal Notice
We at superhoki provide an online entertainment service available only where local law permits. This legal notice explains our service scope, who we are, and what you need to know about jurisdiction and compliance before you access our platform.
Our services include live-dealer tables, slot games, sportsbook coverage (including Liga 1 and Piala Indonesia fixtures), and esports markets. We operate in supported jurisdictions only. If you are in a region where online gaming is prohibited by law, we do not offer our service to you, and we ask that you do not attempt to use superhoki.
This notice is binding. By accessing superhoki, you acknowledge that you have read and understood it, and that you accept its terms.
Service availability on superhoki
We do not offer our services in jurisdictions where online wagering is prohibited or heavily restricted. Users are responsible for verifying that access to and use of superhoki comply with the laws of their own jurisdiction. We cannot monitor every local rule in every region, so the burden falls on you to ensure you have the legal right to use our platform.
If you are uncertain whether your jurisdiction permits online gaming, consult a local legal advisor before creating an account. If you proceed and later discover that your country or region prohibits our service, we will cooperate with any legal request to close your account and return funds.
Who can use superhoki
To open an account on superhoki, you must be of legal age in your jurisdiction. You must also be a natural person (not a corporation or entity) unless we explicitly agree otherwise in writing. When you register, you provide your true legal name, date of birth, phone number, and residential address. We verify these details through Know Your Customer (KYC) protocols.
You may not create multiple accounts, use another person's identity, or circumvent our verification process. If we detect fraud or non-compliance, we will close your account and withhold any funds pending investigation. You are also responsible for keeping your login credentials secure and for all activity on your account, whether or not you authorised it.
Jurisdiction and personal responsibility
Our platform is hosted and operated from outside most users' home jurisdictions. Data protection, tax obligations, and reporting requirements are your sole responsibility. You agree to comply with all applicable laws in your jurisdiction, including income tax reporting, anti-money-laundering rules, and any local restrictions on gaming.
We do not offer tax advice. If you use superhoki and incur tax liability, you are responsible for reporting and paying that tax. We may report large transactions to relevant authorities if the law requires it. Similarly, if your jurisdiction has anti-money-laundering rules, you are responsible for ensuring your deposits and withdrawals do not violate them.
Supported payments and regional notes
We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Payment support varies by region. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang have full access to all methods. If you are in a region where certain payment providers do not operate, you may be limited to the methods available in your area.
We do not set deposit or withdrawal limits based on regulatory mandate, but our payment partners may impose their own. If your bank or e-wallet provider blocks a transaction, that is their decision, and we cannot override it. Conversely, we reserve the right to review withdrawals for compliance with our own anti-fraud and anti-money-laundering policies.
Data handling and privacy
We collect and store personal data as part of account verification and transaction processing. Our full data-handling practices are explained in our privacy policyFor legal inquiries about how we handle data or complaints about data misuse, see our contact details below.
Disclaimers and limitations
We do not guarantee that superhoki will be available at all times or without interruption. We do not guarantee that games will pay out or that any specific outcome will occur. We do not provide investment advice, and we do not promise returns. Our live-dealer tables and games are for entertainment only and are not a substitute for professional financial advice.
Account security is shared responsibility
We use encryption, two-factor authentication, and regular security audits to protect superhoki. You must enable two-factor authentication, choose a strong password, and never share your login details. If your account is compromised because you shared credentials or fell for a phishing email, we cannot be held liable.
Dispute resolution and governing law
If there is a dispute between you and superhoki, we will attempt to resolve it through good-faith communication. If we cannot reach agreement, any legal action will be governed by the law of our registered jurisdiction. You agree to submit to the jurisdiction of our home courts and to waive any objection based on inconvenient forum.
Contact information
For legal inquiries, jurisdictional questions, or to report a violation of this notice, contact us at:
- Email: [email protected]
- In-app support: Use the live-chat option in your account settings for account-related questions.
- Data requests: See our privacy policy for data subject access procedures.
We reserve the right to update this legal notice at any time. Changes take effect immediately upon posting. Your continued use of superhoki after an update means you accept the new terms. If you do not accept a change, you must close your account.